FAQ's - Estate Master
Please use the links to view answers for the most Frequently Asked Questions from Estate Master users:
Downloading & Installing Evaluating Estate Master Registration & Activation Inputting Data Viewing Results Printing and Saving
Downloading & Installing
Q: I can not download the entire file - only a portion will download?
A: If you have problems downloading the entire file, try renaming the file when they 'Save' dialog box is displayed to an alternate name and location on your PC.
Q: Do I have to install the .Net Framework?
A: Yes, the .Net Framework version 3.5 is required to install, register and operate the latest Estate Master software. Click here to see if it is installed on your computer.
Q: Can Estate Master be installed on a network/server?
A: The only type of server Estate Master can be installed on for concurrent network access is a Terminal Server using our CAS Licencing. Contact your System Administrator to find out if the software will install on your server.
Q: Can Estate Master be installed on an Apple Mac?
A: Although Estate Master can not run directly from a Mac, and can not be supported as such; most MAC's now have 'Virtual PC' capabilities which can recreate a Windows environment. There are many Estate Master clients who are successfully running Estate Master on a Mac via VMWare or Parrallels. Click here for more information
Q: Does Estate Master need Microsoft Excel to run?
A: The latest versions of Estate Master are developed in an independent spreadsheet user interface that is faster and more stable than Excel, but with many of the same user-friendly functions, such as linking cells together, adding your own formulas to cells, inserting your own worksheets and running goal seeks. The only exceptions are Estate Master HF , and the older versions of DF and DM, which are still dependant on Excel (32-bit version of Excel only)
Q: Is Estate Master compatible with all versions of Microsoft Windows?
A: Estate Master is compatible with any version of Microsoft Windows (both 32-bit and 64-bit edition) that supports the .Net Framework.
Q: What are the system requirements to run Estate Master?
A: Check here for the system requirements for Estate Master.
Evaluating Estate Master
Q: Is the Estate Master download a fully operational version?
A: The download may have some feature limitations on it during the 14-day trial period. Once a software licence has been purchased and the software registered, the user will have unlimited access, fully functional and have the software licensed to their nominated licence name.
| Estate Master Product | Limitations During Evaluation Period |
| Estate Master DF |
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| Estate Master DM |
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| Estate Master IA |
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| Estate Master HF | No Limitations - fully functional for 14 days |
| Estate Master CC | No Limitations - fully functional for 14 days |
Q: Can I download the software more than once?
A: Each Estate Master product can only be downloaded and installed once on a single PC/Server. After the evaluation period has lapsed, the program will need to be registered to continue operating it on that PC/Notebook/Server.
Q: Can I access my data after the evaluation period has lapsed?
A: No. Data in Estate Master products will not be able to accessed once the evaluation period has expired until a licence has been purchased and the software has been registered.
Q: How do I purchase the software?
A: There are two ways to purchase the software:
- Purchase instantly via our online shop.
- Contact an Estate Master Sales representative.
Registration & Activation
Q: When do I have to register the software?
A: A software licence needs to be purchased and registered once you want to continue using it after the initial evaluation period, however we recommend registering prior to the expiry date to avoid any delays. Once payment has been received, you will be able to activate the licence.
Q: What is the process of registering the software?
A: The process of registering the software has two steps:
- Purchase Licence: Once a licence has been purchased, a Serial Number will be issued to register and activate the software.
- Registration and Activation: This is where you enter in the Serial Number into the registration wizard. If you are currently connected to the internet, the software will be registered and activated in one step, otherwise you may need to activate the software using an additional 'offline activation code'.
Q: Can I fill out the Registration Wizard on behalf of another User/PC on my PC?
A: No. The Registration Wizard needs to be filled out on the PC/Notebook/Server it will be licensed to.
Q: The Registration Wizard asks for my Client ID - where do i get this from?
A: Your Client ID is displayed on the same email as your Serial Number. Contact Estate Master if you have any difficulties, or click here if you have forgotten your Client ID and Password.
Q: I have reformatted or reinstalled Windows on my computer and now my initial Serial Number does not work?
A: You will need to contact Estate Master Support
Q: Can I transfer a licence from one PC/Notebook/Server to another or from one User to another?
A: Yes. You will need to 'deactivate' the software from the original PC/Notebook/Server before 'reactivating' on the new PC/Notebook/Server with the same Serial Number.
More Info: Detailed instructions on the Registration and Activation process.
Inputting Data
Q: Can I open an older version of Estate Master DF and DM after installing the latest version?
A: Yes. For Estate Master DF and DM, there is a function called 'Import from Previous Version' available to assist users with this. It allows you to transfer all current data into the latest version.
Q: I have a 'circular reference' in the model. What does that mean?
A: When a formula refers back to its own cell, either directly or indirectly, it is called a ’circular reference’. Excel cannot automatically calculate all open workbooks when one of them contains a circular reference. For example, a formula which calculates mortgage stamp duty as a % of the maximum loan amount would create a circular reference as the mortgage stamp duty would be funded by the loan and thus increasing the maximum loan amount and the mortgage stamp duty. If you have created a circular reference, it is recommended that you undo your last actions until the reference error is removed.
Q: Can I insert or hide cost or revenue input rows?
A: Yes. The user can expand or contract the size of the model by setting the number of Time Periods or the number of input rows for various cost and revenue sections. Refer to the Operations Manual for the specific product for more more information.
Q: Can I insert blank worksheets in the model?
A: Yes. Blank worksheets can be inserted, named and deleted by using the ’Custom Worksheet’ function in the Estate Master menu.
Q: Can I link external information from another Excel workbook into Estate Master?
A: No . Having external links is not recommended, as it is more efficient to copy and paste the data into a blank worksheet within the Estate Master file itself to avoid any possible linking problems.
Q: Can I rename the heading of the Input sections?
A: Only headings that are coloured blue can be renamed.
Q: Do the Land Tax and Stamp Duty tables get automatically updated?
A: These rates are only updated when a new version of the software is released. Between releases, it is the users responsibility to check and update these rates on a frequent basis.
Viewing Results
Q: Can I hide any of the outputs on the Summary or Cash Flow reports?
A: Any row on the ’Summary’ sheet can be hidden if not required by deselecting the appropriate row and using the ’Hide Rows’ function. The hidden rows can be reset by using the ’Show Rows’ function. A 'View Options' function is available on the Cash Flow reports to hide/show cash flow detail for each section.
Q: When I view the reports, numbers have been replaced with '####' in the cells?
A: The size of your monitor, its current resolution settings or the Excel page zoom may cause '######' to appear instead of numbers. Print the reports to check to see if the numbers appear when printed. If they do, change the page zoom until you can view the data. If they don't appear, check your inputs to make sure you have not accidentally entered incorrect data or contact Estate Master for assistance.
Printing and Saving
Q: How do I print the reports in the model?
A: You can print the input and report sheets in the model using the Print Report Options from the Estate Master menu.
Q: How do you convert Estate Master into a PDF document?
A: In the Print Report Options, instead of clicking on 'Print', click on PDF, and a single PDF file with the selected reports will be created. No other third-party software such as Acrobat Distiller or PDF Writer needs to be installed.
Q: How do I save an Estate Master file?
A: You can only save Estate Master files using the following functions:
- File- Save As
- File- Save
